sona101 club | Privacy Policy and How We Protect Your Data

Introduction — Why This Privacy Policy?

Your trust in Sona101 Club is our greatest asset. When you register, place bets, or play games on our platform, certain information naturally comes to us. In this privacy policy, we are fully transparent about how that information is handled.

This policy applies to all Sona101 Club services — including the website, mobile app, and any digital platform. By accessing the site or creating an account, you are considered to have accepted this Privacy Policy.

We follow international standards for data protection. This privacy policy was last updated on 1 January 2026.

What Data Do We Collect?

Sona101 Club collects two types of information — what you provide directly, and what is automatically gathered during your use of the platform. Details are outlined below:

Data Type	What Is Collected	Why It's Needed
Identity Information	Name, date of birth, national ID number	Age Verification & KYC
Contact Information	Email address, phone number, postal address	Account Management & Notifications
Financial Information	Payment methods, transaction history	Deposit & Withdrawal Processing
Technical Information	IP address, device information, browser	Security & Fraud Prevention
Gaming Data	Betting history, game activity, login times	Responsible Gaming Monitoring

We never store your full payment card number. Sensitive payment details are handled directly by the payment gateway and are never held on our servers.

How Is Your Data Used?

Sona101 Club uses your information only for specific, legitimate purposes — never for unrelated activities or without your consent.

To complete account registration and the verification process
To process deposits, withdrawals, and transactions
To provide customer support and resolve complaints
To prevent fraud, money laundering, and illegal activities
To monitor responsible gaming limits
To personalize your platform experience based on your preferences
To meet legal and regulatory obligations
To improve site functionality and fix bugs

If you no longer wish to receive promotional emails, you can unsubscribe at any time through your account settings or by contacting support.

Data Sharing — When and With Whom?

Sona101 Club does not sell or freely distribute your personal data. However, limited sharing may occur in the following circumstances:

Payment Provider: To process transactions, necessary data is shared with Mobile Pay, Nagad, Rocket, or your bank.
Identity Verification Services: Limited information may be shared with licensed third parties for KYC verification.
Law Enforcement: Disclosure of information is mandatory in response to court orders or lawful government requests.
Licensing Authority: Where required to meet gaming licence obligations, necessary data may be shared with regulatory authorities.
Technology Service Provider: With contracted partners providing server, cloud, and software services — all under strict confidentiality agreements.

All data sharing agreements with third-party partners include explicit privacy protection clauses. They are not permitted to use your information for their own purposes.

Data Retention Period

Sona101 Club does not retain your data longer than necessary. How long we keep it depends on the type of data and applicable legal requirements:

Account Information: For as long as your account remains active, and for up to 5 years after closure (as required by law).
Transaction Details: Retained for up to 7 years in accordance with financial regulations.
Cookies & Browsing Data: Typically 30–90 days, depending on the type.
Support Contact: Retained for up to 2 years after the issue is resolved.
Marketing Preferences: Active until you unsubscribe.

Once the designated retention period ends, data is securely deleted or anonymised so that individuals can no longer be identified.

Cookie Policy

Sona101 Club uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve your experience on the site.

Essential Cookies: To maintain your login session and ensure core site functionality — cannot be disabled.
Performance Cookies: To analyze which parts of the site are used most — anonymous data only.
Functionality Cookies: To remember your preferences, such as language and theme settings.
Security Cookies: Used to detect and prevent fraud.

You can disable non-essential cookies at any time through your browser settings. Please note that some features may become limited as a result.

Your Rights

As a Sona101 Club account holder, you have the following rights over your personal data. Contact our support team to exercise any of them.

Right of Access — Request access to any personal information we hold about you

Right to Correction — Update any incorrect or outdated information

Right to Erasure — Request deletion of your data under certain conditions

Right to Restrict Processing — You can request that we restrict how your data is used in certain circumstances

Right to Data Portability — Download a copy of your data

Right to Object — Object to marketing communications or specific data processing activities

To exercise any of your rights support@sona101club.bet to send us an email. We will do our best to respond within 30 days.

Data Protection Measures

Sona101 Club uses multiple layers of security to protect your data — combining technical safeguards with organisational policies to keep your information safe.

256-bit SSL/TLS encryption on all data transfers
Data stored in our databases is also kept in encrypted form
Two-Factor Authentication (2FA) available on your account
Automated Suspicious Activity Detection System
Only authorized personnel have access to specific data
Regular Security Audits & Penetration Testing
Commitment to notify relevant parties within 72 hours in the event of a data breach

International Data Transfers

Some of Sona101 Club's technology partners may be based outside Bangladesh, which means your data could be transferred internationally. However, all such transfers are conducted through secure channels and under strict contractual agreements.

For international transfers, we ensure that the destination country has adequate data protection measures in place. If you have any questions about this, please reach out to our support team.

Policy Updates & Contact

Sona101 Club may update this Privacy Policy from time to time. If significant changes are made, we will notify you by email or through a notice on the site. Continued use of the site after any changes constitutes your acceptance of the updated policy.

If you have any questions or concerns about privacy, please get in touch:

Email: support@sona101club.bet

Live Chat: Available 24/7 at the bottom-right corner of the site

Response time: within 3 business days

For further questions, visit our FAQ Page or Terms & Conditions View page.